Privacy Policy

This Privacy Policy describes LearnCove’s practices regarding the collection, use and disclosure of the information we collect from and about users of the LearnCove, Einstein and our landing pages (hereafter referred to as “the Service”). The terms “we”, “us” and “our” refer to LearnCove, while “you” refers to you as a user of the Service. The users of the Service include school faculty, teachers and students. This privacy policy covers how we handle student data and privacy.

The personal information we collect is used for providing and improving the Service. We will not use or share information with anyone except as described in this Privacy Policy. We value your trust in us so we have strived to make this policy as clear and easy to understand as possible. By accessing or using the Service, you agree to this Privacy Policy, as well as our Terms of Use.

The collection and use of information

We collect the information you provide to us, as well as other information collected automatically.

You or your teacher provides us your “Profile Information”, which includes your email address and full name. We may use your email address to send announcements and information about the Service, to provide technical support and to answer questions you have. Students’ names are used to identify students and to pair them with their corresponding assignment results, as well as their real time class performance. We are also able to see what browser and operating system you are using and what sections and features are active in our system to be able to provide you with technical support.

All information collected automatically serves to improve the quality of the Service by identifying trends and tracking use patterns and is considered “non-personal information”. This Privacy Policy does not limit our use and disclosure of non-personal information.

Sharing information

We do not share personally identifiable information with third parties, except as otherwise stated in this Privacy Policy. We may share information with vendors who are performing services for us. Those vendors will adhere to this policy and only use your information at our direction.

We may also share analytical information of the use of educational applications connected to our Service, with the providers and developers of those applications. This information will not be personally identifiable and only serves to improve the relevant application.

We will never sell or share student information for marketing or advertising purposes. We do not collect, disclose or use students’ personal information for purposes other than to provide educational services. We will never disclose information on students for the purposes of advertisements targeted at students.

User rights

We think it is important that you are able to control your personal data. You have the right to ask us to provide you with, correct or delete personal information about you from our database. In addition, you may request rectification or erasure of personal information as well as the restriction of processing your personal information. If you wish to request any of these actions then send us a request at info@learncove.io

Protecting information

We implement security measures to protect information from unauthorised access. The technology we utilise to keep your information secure includes an Implementation of Application Programming Interface that controls communication between web interface and database are layered with the main security standards. In support of that OAuth2 (e. Open Authorisation) is an open standard that can be customised to your specific needs. This standard has two main objectives, to store authorisation data and control access rights. Teacher’s access to data is therefore limited to their specific students and this access is not transferable.

We work with schools around the world to provide teachers with educational tools. Personal data may be stored in locations outside the country of origin. Wherever this information is stored, it will be subject to strict storage requirements and standards.

Furthermore, all accounts are protected by a password selected by the user. We urge users to keep their account safe by selecting a secure password and not disclosing it to anyone.

All passwords are encrypted in our database.

We do our absolute best to protect user information. Still, no security measures can guarantee that information will not be accessed, altered, destroyed or disclosed by a breach of these measures. By using our Service, you acknowledge that you understand and agree to assume these risks.

Children’s privacy

This Service manages the information of children, some under the age of 13. We urge teachers, parents, legal guardians and other supervising adults to read this Privacy Policy thoroughly, as well as the Privacy Policy of any third parties mentioned. LearnCove is a processor of information and controllers such as schools or municipalities are responsible for collecting a content from students and parents if applicable.

Changes of this policy

We reserve the right to change this Privacy Policy and our Terms of Use at any time. We will post these changes here along with the date of the last change. Changes become effective as soon as they are posted. We advise you regularly check this page to be aware of policy updates.

Links to other services

As part of the Service, we may provide links to compatible websites or applications. However, we are not responsible for the privacy practices of these parties and we encourage you to seek information on their Privacy Policies.

Contact us

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us at info@learncove.io